These providers can leverage various strategies to defend their business against new market entrants: In addition, car rental companies and other mobility providers (such as mobility as a service providers) are tapping into fleet management, as this capability is one of the key enablers for nearly all future mobility services.Ĭonsequently, existing fleet management companies need to rethink their position as asset managers towards integrated mobility providers that also offer services not necessarily related to the vehicles themselves. Deloitte foresees tech companies being in a unique position to take ownership of customer access and data (mobility, payment, etc.), which will be key to monetizing the mobility ecosystem.
The key strategic reason is that the fleet management industry will continue to evolve and become even more IT and data-driven in the future. Telecom and tech companies might want to enter the fleet management market to expand their current entertainment, telematics, or mobility platform offerings. More and more original equipment manufacturers will put their focus on this business as it is, or it will become an important sales channel for their vehicle sales.
Tomorrow, the relevance of this market will further increase due to multiple influencing factors. The top five players combined make up for more than 90 percent of managed vehicles.
Today, fleet management in North America is a multibillion-dollar industry that is highly consolidated. The future of mobility may be spelled "fleet"
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